Payment Policy

At  LivingTopia, we aim to make your shopping experience as seamless and convenient as possible. This Payment Policy outlines the terms and conditions related to payments for purchases made on our website, https://www.livingtopia.co.nz/. By making a purchase on our website, you agree to the terms of this policy.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Union Pay
  • JCB
  • Shop Pay
  • Google Pay

Payment Security

We take your security seriously. All online transactions are processed through secure payment gateways that use industry-standard encryption technology to ensure your payment information is protected. LivingTopia does not store your credit card information on our servers.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. This email will include your order details, payment amount, and a unique order number. Please keep this email for your records.

Payment Issues

If there are any issues with your payment, such as a declined transaction or an error during processing, you will be notified immediately. Please check your payment information and try again. If the problem persists, contact your bank or our customer support team at contactus@livingtopia.co.nz or +64 09 869 7215 for assistance.

Discounts and Promotions

From time to time, LivingTopia may offer discounts, promotions, or coupon codes. These discounts are subject to specific terms and conditions, including expiration dates and usage limits. Only one discount or promotion can be applied per order, unless otherwise specified.

Fraud Prevention

To protect against fraud, LivingTopia reserves the right to request additional information or verification before processing an order. If we suspect any fraudulent activity, we may cancel the order and notify the appropriate authorities.

Changes to Payment Policy

LivingTopia reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on our website, and your continued use of our website constitutes acceptance of the updated policy.

Contact Information

If you have any questions or concerns regarding this Payment Policy, please contact us at contactus@livingtopia.co.nz or +64 09 869 7215.