FAQs

Which payment methods do you accept?

We accept Credit/Debit Cards - Visa, Mastercard, American Express, Apple Pay, Union Pay, JCB, Shop Pay and Google Pay.

What is your return policy?

We offer a 30-Day return policy on all items. Please refer to our 30-Day Return Policy found at the Return and Refund page for more details. 

Do you offer any promotions or discounts?

Yes, we offer various promotions and discounts throughout the year. Please sign up for our newsletter or follow us on social media to stay up-to-date on our latest offers.

Is the information I provide on your website secure?

Absolutely! To make sure that all of your personal information is secure, we use SSL encryption. Your credit card number won't be saved by us, and it will only be used once to pay for your purchases. We never keep records of our customers' private information!

How can I get in touch with customer service?

Our customer service representatives are reachable by phone, live chat, or email. Our knowledgeable and friendly crew will respond to any questions or concerns you may have within a couple of hours.

Question

If you have any questions concerning our FAQs, please get in touch with us at: contactus@livingtopia.co.nz or +64 09 869 7215.